Frequently asked questions

Festriva is a marketplace where you can find, compare and book verified event vendors across the UK. Browse by category and location, view real portfolio photos and packages, then secure your vendor with a deposit. Simple, safe and confirmed instantly.

Find a vendor you like, select a package, choose your event date, and book directly through the platform. You will confirm your booking with a deposit and receive a notification once the vendor has accepted the request.

Yes. All payments are processed through our secure checkout system. Your deposit holds the booking, and the remaining balance is arranged with the vendor according to the package agreement.

Changes or cancellations depend on the vendor’s policy. Review the vendor terms before booking and contact support if you need help. We aim to assist with rescheduling or refunds when possible.

Visit the vendor sign-up page, complete your profile, upload your portfolio, and submit your packages. Our team will review your application and help you start reaching customers across the UK.